| General |
 How much does Kwik-Pay Payroll cost?
Kwik-Pay Payroll is free to use if you have five employees or less. You only need to purchase a Kwik-Pay subscription if you have to pay more than five employees. Your initial subscription including your registration key will cost NZ$120 (incl GST) and will be effective for one tax year. If you purchase your registration key using the purchase form at the Kwik-Pay web site, that is discounted to NZ$110 (incl GST). If you purchase a Kwik-Pay subscription within 3 months of the end of the tax year, the subscription will be effective to the end of the next tax year. There is no further charge for updates or support via e-mail. Updates and e-mail support for subsequent tax years is charged at NZ$120 (incl GST) per year, discounted to NZ$110 (incl GST) if paid using the purchase form at the Kwik-Pay web site. How do I pay for Kwik-Pay?
Kwik-Pay is only available from our web site. If you wish to purchase a subscription or renewal, you must use our purchase form. We do not process credit card payments ourselves, but pass you to www.paypal.com who processes the payment for us. After PayPal confirm your payment to us (which generally only takes a few seconds), we will make your registration key available on your Kwik-Pay account status form. Click the 'Member Login' link at the left of the Kwik-Pay web pages, enter your user id and password, and then click the 'Account Status' link which will be shown at the left of the web page. Why so cheap?
Kwik-Pay is sold direct to you by it's author. There are no intermediaries adding their margin to the price. Also, Kwik-Pay is only available on the Internet, so you do not have to pay the costs of copying onto diskettes or CD, or the cost of printed documentation. All Kwik-Pay's documentation is built into the context sensitive help file. All you pay for is the development and maintenance of the software itself. How do I update my shareware copy with statutory changes?
You do not have to buy an update for your shareware copy. Just download and install the current Kwik-Pay Payroll update. If you have five employees or less, your system will be upgraded to the latest release. How much does a second or third registration key cost?
If you already have a Kwik-Pay subscription, and you operate more than one company and run both payrolls on the same machine, you can purchase a second registration key for NZ$55 (incl GST) . Just select 'Second Registration Key' on the Kwik-Pay purchase form. There is no additional charge to renew secondary registrations, the one annual subscription of NZ$120 (incl GST) will renew all your registration keys. If you pay for your annual subscription using the purchase for at the Kwik-Pay web site, that is discounted to NZ$110 (incl GST). Is Kwik-Pay Payroll secure?
Your Kwik-Pay Payroll data is as secure as you want it to be. By default, Kwik-Pay stores data in a Microsoft Access database and allows you full access to your data so you can analyse your data using other tools. You have the option within Kwik-Pay of encrypting the database and creating separate user logins with passwords that restrict access to specific functions within Kwik-Pay. Kwik-Pay has all the tools to allow you to make your data as secure as you like whilst still allowing you full access to your data, unlike other payroll systems that use proprietary data formats that only allow you to access your own data using their software! |
| Kwik-Pay Software Install/Setup |
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Installing on a PC not connected to the Internet
You need to copy the two Kwik-Pay installation files you downloaded onto
the destination PC. The two files are the demonstration payroll and the
system support files. You will need to copy those two files onto diskettes
using a program which can copy files to multiple diskettes, such as
the Microsoft Backup program supplied with Windows, or the PKZip utility
available from PKWare's web site.
Load the Kwik-Pay installation files on the destination PC, using the same
software used to create the diskettes, and then run the installation files
to install Kwik-Pay. Transferring Kwik-Pay from one PC to another
You will need to install Kwik-Pay on the new PC as if you were installing Kwik-Pay
for the first time. If you have been using Kwik-Pay for several years
you may have received several updates from Kwik-Pay Software. You should first
install the file downloaded from the Internet, and then install the last update
you received from Kwik-Pay Software. Installing on a LAN for Multi-user access
Kwik-Pay's payroll databases can easily be shared between multiple users.
You need only install Kwik-Pay on each of the client PC's on the network. Then
create a directory on a shared drive to store the Kwik-Pay database files, and
copy any existing Kwik-Pay databases to that directory. Then, on each of the
client PCs, start Kwik-Pay and select File, Open Existing Payroll from the main
menu. Select the shared directory using the file open window. That's all there
is to it! Error 429 - ActiveX component can't create object when opening payroll
This occurs when Kwik-Pay is started for the first time, and there was a problem with the install or the install has not completed yet. First reboot your machine and retry. If there is still a problem, did you get an error message during the install? If so, use the Start, Settings, Control Panel, Add/Remove Software option to remove Kwik-Pay entirely. Rectifiy the problem identified by the error message during the install, then reinstall Kwik-Pay from the kppayrollsetup.exe file that you downloaded from the Kwik-Pay web site. If you did not get an error message during the install, did you install the correct Kwik-Pay setup program? You need to download and install the full Kwik-Pay install package which will be called kppayrollsetup.exe. If you have installed the correct Kwik-Pay setup program, and you are running an old version of Windows, you may need to download and install the Microsoft MDAC package from Kwik-Pay download web page. |
| Kwik-Pay Other problems |
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How do I edit a report layout?
Select the report as if you are going to run it. In the report selection form, click the Options button. The options screen has a file name and edit button for each section of the report. Click the Edit button, and then click the Edit layout button. See the 'Customise a Report' help topic for details on how to edit the layout. Direct Credit file not created
Check pay group details screen EFT path is set to the bank software directory. If it is blank the file will be written to the Kwik-Pay directory. Kwik-Pay displays and error message I don't understand
Additional error information can be found in the Windows application event log in Windows NT, 2000 and XP (select Start, Programs, Administrative Tools, Event Viewer), or open the file c:\windows\vbevents.log in Windows 95, 98 and ME with the NotePad utility. Send an e-mail describing the problem, and including the text of any error messages to service@kwikpay.co.nz. Include as much information as possible so we can reproduce the problem. If you are permitted, attach a copy of the zip backup file from Kwik-Pay so it is easier for us to reproduce the problem. Please note that all data sent to us is treated in the strictest confidence, and will be deleted as soon as the problem is resolved.
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