General
How much does Kwik-Pay Payroll cost?

Kwik-Pay Payroll is free to use if you have five employees or less. You only need to purchase a Kwik-Pay subscription if you have to pay more than five employees in the current tax year.

The cost of a registration key depends on the number of employees you will pay in the current tax year. The registration key will expire at the end of the tax year but if you purchase a Kwik-Pay subscription within 3 months of the end of the tax year, the subscription will be effective to the end of the following tax year. There is no further charge for updates or support via e-mail.

Maximum number of employeesCost (including GST)
5Free of charge
50$110
100$230
250$500
500$600
1000$750
Unlimited$1000
Prices effective 1 March 2010.

If you are using Kwik-Pay Payroll free of charge, why not consider making a donation to contribute to the further development and support of Kwik-Pay Payroll?

How do I pay for Kwik-Pay?

You can use our web purchase form. We do not process credit card payments ourselves, but pass you to www.paypal.com who processes the payment for us. After PayPal confirm your payment to us (which generally only takes a few seconds), we will make your registration key available on your Kwik-Pay account status form. Click the 'Member Login' link at the left of the Kwik-Pay web pages, enter your user id and password, and then click the 'Account Status' link which will be shown at the left of the web page.

How do I update my shareware copy with statutory changes?

You do not have to buy an update for your shareware copy. Just download and install the current Kwik-Pay Payroll update. If you have five employees or less, your system will be upgraded to the latest release.

How much does a second or third registration key cost?

If you already have a Kwik-Pay subscription, and you operate more than one company and run both payrolls on the same machine, you can purchase a second registration key for half the normal price. When you need to renew your registration keys next tax year, we will renew all your registration keys when you purchase a new key for your largest payroll.

Is Kwik-Pay Payroll secure?

Your Kwik-Pay Payroll data is as secure as you want it to be. By default, Kwik-Pay stores data in a Microsoft Access database and allows you full access to your data so you can analyse your data using other tools. You have the option within Kwik-Pay of encrypting the database and creating separate user logins with passwords that restrict access to specific functions within Kwik-Pay. Kwik-Pay has all the tools to allow you to make your data as secure as you like whilst still allowing you full access to your data, unlike other payroll systems that use proprietary data formats that only allow you to access your own data using their software!

  Kwik-Pay Software Install/Setup
Installing on a PC not connected to the Internet

You need to copy the two Kwik-Pay installation files you downloaded onto the destination PC. The two files are the demonstration payroll and the system support files. You will need to copy those two files onto diskettes using a program which can copy files to multiple diskettes, such as the Microsoft Backup program supplied with Windows, or the PKZip utility available from PKWare's web site. Load the Kwik-Pay installation files on the destination PC, using the same software used to create the diskettes, and then run the installation files to install Kwik-Pay.
If you had already started entering payroll information on the original PC, you can transfer all that data by copying the MDB file from Kwik-Pay's directory to the new PC. Kwik-Pay's directory is normally C:\Program Files\Kwik-Pay Software\Kwik-Pay Payroll.

Transferring Kwik-Pay from one PC to another

You will need to install Kwik-Pay on the new PC as if you were installing Kwik-Pay for the first time. If you have been using Kwik-Pay for several years you may have received several updates from Kwik-Pay Software. You should first install the file downloaded from the Internet, and then install the last update you received from Kwik-Pay Software.
After installing the software, you just need to copy your data onto the new PC. Use the Kwik-Pay backup function (File, Backup Database on Kwik-Pay's menu) to backup the database files to diskette. Then on the new PC, start Kwik-Pay and use the restore function (File, Restore from Backup) to load your data. Then select File, Open Existing Payroll to open the restored database file.

Installing on a LAN for Multi-user access

Kwik-Pay's payroll databases can easily be shared between multiple users. You need only install Kwik-Pay on each of the client PC's on the network. Then create a directory on a shared drive to store the Kwik-Pay database files, and copy any existing Kwik-Pay databases to that directory. Then, on each of the client PCs, start Kwik-Pay and select File, Open Existing Payroll from the main menu. Select the shared directory using the file open window. That's all there is to it!
Note that Kwik-Pay allows multi-user access to all functions. It is possible to have several users processing pay calculations on the same database at the same time.

Error 429 - ActiveX component can't create object when opening payroll

This occurs when Kwik-Pay is started for the first time, and there was a problem with the install or the install has not completed yet. First reboot your machine and retry. If there is still a problem, did you get an error message during the install? If so, use the Start, Settings, Control Panel, Add/Remove Software option to remove Kwik-Pay entirely. Rectifiy the problem identified by the error message during the install, then reinstall Kwik-Pay from the kppayrollsetup.exe file that you downloaded from the Kwik-Pay web site. If you did not get an error message during the install, did you install the correct Kwik-Pay setup program? You need to download and install the full Kwik-Pay install package which will be called kppayrollsetup.exe. If you have installed the correct Kwik-Pay setup program, and you are running an old version of Windows, you may need to download and install the Microsoft MDAC package from Kwik-Pay download web page.

  Kwik-Pay Other problems
How do I edit a report layout?

Select the report as if you are going to run it. In the report selection form, click the Options button. The options screen has a file name and edit button for each section of the report. Click the Edit button, and then click the Edit layout button. See the 'Customise a Report' help topic for details on how to edit the layout.

Direct Credit file not created

Check pay group details screen EFT path is set to the bank software directory. If it is blank the file will be written to the Kwik-Pay directory.

Kwik-Pay displays and error message I don't understand

Additional error information can be found in the Windows application event log in Windows NT, 2000 and XP (select Start, Programs, Administrative Tools, Event Viewer), or open the file c:\windows\vbevents.log in Windows 95, 98 and ME with the NotePad utility.

Send an e-mail describing the problem, and including the text of any error messages to service@kwikpay.co.nz. Include as much information as possible so we can reproduce the problem. If you are permitted, attach a copy of the zip backup file from Kwik-Pay so it is easier for us to reproduce the problem. Please note that all data sent to us is treated in the strictest confidence, and will be deleted as soon as the problem is resolved.
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